Privacy Policy

Information We Collect

The Woodlands Water Filtration provides water testing, filtration, and treatment services to homes and businesses in The Woodlands, Texas, and the surrounding Montgomery County area. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

When you call us to schedule a water test, installation, or service visit, we may collect your name, phone number, service address, and details about your home and water source, such as whether you use city water or a private well and any concerns you have noticed. During a visit, we may record your water test results and information about existing equipment.

When you browse our website, we may automatically collect technical information such as your browser type, device type, pages visited, and general location derived from your IP address.

How We Use Your Information

We use the information we collect to schedule and perform water tests and services, prepare recommendations and quotes, communicate with you about appointments, send maintenance reminders you have requested, and improve our website and services.

We do not sell your personal information.

Cookies and Tracking

Our website may use cookies and similar technologies to understand how visitors use the site and to improve its performance. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not function properly if you do.

How We Share Information

We may share information with service providers who help us operate our business, such as scheduling tools, certified laboratories that analyze water samples, and equipment manufacturers when registering a warranty on your behalf. These parties may use your information only to perform services for us.

We may also disclose information when required by law or to protect the rights, property, or safety of our company, our customers, or others.

Data Security

We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may ask us to update or correct the information we hold about you, or to stop sending maintenance reminders, at any time by calling us. Depending on where you live, you may have additional rights regarding your personal information under applicable law.

Third-Party Links

Our website may contain links to third-party websites, such as manufacturer or government resources. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Your continued use of the website after changes are posted means you accept the updated policy.